Although this list is not exhaustive, here a few of our most common F.A.Q, Contact Us if you need any further support.
Do you offer International Shipping?
Do you really ship Worldwide?
Yes, This year alone we shipped books to Canada, America, China, Hong Kong, Denmark, Malta, Norway, etc. Follow us on Facebook, to keep track of our orders.
What happens if the personalized stamping is incorrect?
The Passenger Flight Logbook will be stamped with the exact spelling that you provide during checkout. Unfortunately once the book has been stamped it is non refundable. We will try to work with you on a replacement order, please contact us using the Contact form on the website. If we make the error we will send you a replacement book at no additional cost.
Why is shipping expensive?
We strive to provide the most inexpensive shipping options for our customers, we never intend to profit from shipping! We have shopped many different shipping suppliers and selected Canada Post for the best possible price to ship our products.
Do you accept returns?
We only accept returns that have NOT been personalized, the product must be received in salable condition. Please return your item to the address marked on the return label along with sufficient postage. When the return has been received we will issue a full refund.
Do you offer Bulk Order Discounts?
Certainly, please contact us with details so we can offer you the very best price on our products.